Can I use my Microsoft live account and PIN with GateKeeper?

No, the GateKeeper Client software requires a valid Windows or Mac account to unlock a computer. Supported account types include:

• Windows local account

• Windows domain account

• Azure AD account

GateKeeper always requires a username, computer or domain name, and password for authentication. If your computer is currently set up to use only Windows Hello or PIN login, you’ll need to enable password login or create a new account with a known password.

Getting Started with GateKeeper

1. Create a Windows local account (Windows 10/11) or enable password-based login.

   • Visit the Microsoft website for instructions on managing your login options.

2. Once your account with username and password is ready, proceed to set up your GateKeeper token.

   • Follow this guide: How to set up your GateKeeper token

For any additional questions or concerns regarding security, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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