I can't add my password from the application.

How to add your password from the application.

1. Check your GateKeeper icon shows in your application (ex: Zoom, Skype, Microsoft Team, etc)

(If you don't see your icon from the application, here is "How to make the GateKeeper icon reappear on desktop application").

2. Check your GateKeeper Hub settings.

3. Go to Groups & Settings.

4. Click Manage Settings -> Click Update Settings.

5. Click Advanced Settings, and you will see Application Password Manager is turned off. 

6. Make sure this setting is turned on.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].