How to add a new user to the GateKeeper Hub.
Users can be added to the GateKeeper Hub network from the Users tab in the Hub. To add a new user account, please follow the steps below:
1. Log in to the GateKeeper Hub.
2. Click the "Users" tab from the left pane.
3. Click "+Add New Users" from the right top corner.
4. Fill out the username, email address, phone number, employee ID, and department then click next.
5. Fill out the Token's Type, Serial Number, and PIN then click next.
6. Fill out computer logins. Make sure you select your computer login type and username.
*Leave the password blank if you are adding other users. They will be asked to type their password once on their first login.
* Set the domain as a computer name if you are registering Windows or Mac Local password.
How to find my domain name and username
7. Summary (Make sure Name, Email, Token, Domain, and Username are filled correctly) then click Save Users.
* Make sure "Notify Users via Email" is checked.
For any additional questions or concerns regarding faster 2FA, proximity settings, computer locking, password management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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