The GateKeeper Rechargeable Token typically lasts for up to two weeks on a full charge with normal use.
To maintain optimal performance, we recommend charging the token for 5–10 minutes once a week. This quick top-off ensures the battery stays healthy and avoids unexpected downtime. Regular short charges will not degrade the battery.
Alternatively, you can also choose to use your Android phone as your key fob instead by downloading the free GateKeeper Trident app on the Google Play Store.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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