The red light flashing LED on the GateKeeper Halberd means the battery is low. Please replace the battery with a new CR2450 3V lithium coin cell battery.
To check the battery status on the GateKeeper Halberd key fob token, press and hold the action button on the side for 3-4 seconds. The Halberd will beep and the LED will flash green if the battery is good. If the key does not beep or the LED does not light up/flashes red, please replace the battery with a new CR2450 3V lithium coin cell battery.
How long your battery lasts depends on usage - the CR2450 3V lithium battery in the GateKeeper Halberd can last between 4-6 months.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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