The GateKeeper Halberd wireless token utilizes Bluetooth Low Energy (BLE) and has a variable range depending on each environment. Office environments generally have an average range of 30 feet while open-space areas can go up to 100 feet. Users can adjust their lock and unlock ranges from the GateKeeper Client application on their desktops on the Dashboard tab.
Obstructions such as desks, walls, and furniture diminishes the Bluetooth signal, just like any other Bluetooth device. For the most optimal experience, keep your Bluetooth GateKeeper key fob in line of sight with your USB proximity sensor(s).
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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