Login with GateKeeper Proximity token.
GateKeeper uses Bluetooth Low Energy tokens for secure proximity computer login with your presence. There are multiple methods to unlock your computer using your GateKeeper token. These options are in the Settings tab of the client application -> under Unlock -> listed under Unlock Method.
SOLUTION:
The various methods of unlocking your computer with GateKeeper are:
1. Press Enter Key to Login: This option will unlock your computer when you press ENTER (return key) on the GateKeeper login screen while the GateKeeper token is close to your computer. Best when the computer is shared between multiple user accounts.
2. Touch Login: This option will unlock your computer when you touch the GateKeeper token to the USB receiver attached to your computer. Just tap to log in. This is just like scanning a touchless NFC card.
3. GateKeeper with PIN Login: This is the 2-factor authentication (2FA) method of unlocking your computer. You will be asked to type in your GateKeeper PIN (something you know) while the GateKeeper token is in close proximity to the computer (something you have). This is the most secure, bank-grade method of unlocking your computer with GateKeeper.
To change unlock settings centrally from the Hub, please use the article below:
Change settings in GateKeeper Hub admin console.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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