If you have an old version of the GateKeeper hardware token (versions 1.0 and 2.0), the newest software release may no longer be compatible. We are no longer supporting versions 1.0 and 2.0 of the hardware in our new software releases. They will continue to work with older software but bug fixes and patches will no longer happen. We highly recommend upgrading your hardware to the latest version (3.0) as durability and security is much improved.
|GateKeeper Halberd 3.0 (current version)|
|GateKeeper Halberd 2.5 (current version)|
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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