I accidentally installed the GateKeeper software on my Mac, and I don't know my PIN. How do I log into my Mac and uninstall the software?

If you don't know your PIN, you can login to your Mac by typing in your username and password, as you normally would. Follow the steps below to login to your Mac and uninstall the software. 

1. On the login screen, click the Mac login button.

2. On the next screen, enter your Mac username and password. If you do not know your username, please click here to view step-by-step instructions for finding your Mac username.

3. After unlocking the computer, you can now uninstall the software. Please click here for step-by-step instructions for uninstalling the software. Done!

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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