Why is my Halberd token making a weird clicking, static, noise?

This will not affect the token's intended performance. If you hear an odd static noise coming from your GateKeeper Halberd key fob, please press and hold the action button on the side until the key beeps and the LED light turns green. After this, the token should stop emitting the static sound and return to normal.

 

For any additional questions or concerns regarding authentication, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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