The Alerts page has two types of alerts: User Alert and System Alert. Alerts can be sent to the IT admin via desktop notification, email, or SMS text.
System Alerts are pre-configured. When a new GateKeeper administrator is created, they are automatically added to this group and will receive notifications. Only the status and delivery options can be changed.
User Alerts are configured by your team. These type of notifications are triggered by user and computer Events.
If you wish to set up an alert, please see How to set up an Alert in GateKeeper.
For any additional questions or concerns regarding alerts, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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