Lock & Unlock Settings by Groups
GateKeeper lock and unlock settings for computers are set by the Group the computer is in (a computer can only be in 1 Group at a time). All Computers in the Group have the same settings. If specific lock and unlock settings are needed for certain computers, you can put those computers in their own Group (even an individual computer for one user in a Group is common). This way, for example, computers in public areas can be set to Automatically Lock when the user walks away, and 2-factor authentication can be enforced to unlock them. However, computers in secure areas may be set to automatically unlock when the user comes nearby to make it easier for users to log in to them quickly.
To edit Lock and Unlock settings for Computers in a Group, follow the directions below:
1. Log in to the GateKeeper Hub and go to "Group Settings".
2. Locate the Group with the computers you want to change Lock / Unlock settings for.
3. Click "Manage Settings" next to the Group's name.
4. Make your changes to the settings for this Group, then click Save Changes. Done!
Now all the computers in that Group will have the new settings that you set. Please note that if one of the computers in that Group is not connected to the Hub, those changes will only take effect after the computer syncs back with the Hub.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email email@example.com.
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