How to add a new phone with Trident app to GateKeeper.

1. Download the GateKeeper Trident app for free to turn your Android phone into your GateKeeper token.

GateKeeper Trident is a smartphone application that turns your phone into your software authenticator token that allows you to access and secure your computer and web passwords without the inconvenience of memorizing and typing passwords. It pairs your phone to the GateKeeper desktop application and can lock/unlock your computers and websites based on your phone's (soft token) proximity.

2. After downloading the Trident app on your phone, download the appropriate GateKeeper Client desktop application onto your computer. Use this article to "What software do I need for GateKeeper proximity login?"

https://gatekeeperhelp.zendesk.com/hc/en-us/articles/360039343473

3. Open the GateKeeper Client desktop application and go to the New User tab.

4. Open the GateKeeper Trident App and ensure the switch is set to ON and Bluetooth is enabled on the phone.

5. Place the phone directly next to the GateKeeper Proximity USB sensor, then click Scan Token.  ***Reminder - If you do not have a GateKeeper Proximity Sensor, you will need to place the phone on top of the computer to get as close as possible to the computer's internal Bluetooth sensor.

6. Confirm the serial number of your GateKeeper token you are registering. Click the SERIAL NUMBER button in the app, and a pop-up window will appear displaying the serial number.

7. A pop-up will appear with the tokens in detected by the sensor.

Locate your token's serial number and select it by clicking the icon. 
If your token does not appear, click the  button as it may not have been picked up by the sensor yet.

8. The Token Address and Serial Number fields will auto-populate. Click Next to continue.

9. Select the Credential Type: DOMAIN or LOCAL.

(You can also click the  button to create a GateKeeper user profile from Active Directory (AD) if you have an AD account.)

10.  If you are using the DOMAIN option: 

• Fill in all the information fields. 
• If you do not know your username/domain of your computer, please follow the instructions on this link.

11. If you are using the LOCAL option:

• Fill in all fields except for the Domain/Computer Name.
  (This field will be grayed out)
• If you do not know the Windows Username of your computer, please follow the instructions on this link.

10. Click Next to continue.

11. Create your own PIN (Personal Identification Number) or you can click  . 

Once you are satisfied with your secret PIN, click Next.

(If you want to make any changes, you can go back to the previous steps.)

12. Once all the information is filled, click  to finish the registration process.

13. A notification will pop up stating "The user was successfully registered."
The Connect User pop-up window will appear. Type in your PIN, click the  button, and you are all set to use GateKeeper Trident to access your PC!

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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