If you are an enterprise user and have already purchased a subscription license to GateKeeper Enterprise, you will have received a redeemable Promo Code. If so, please follow the directions below to download the Trident app without purchasing from the Google Play store:
1. Copy the redeemable promo code provided to you by GateKeeper
2. Open your Google Play Store and click the hamburger button to bring out the side panel. Scroll to the bottom and click "Redeem".
3. Paste the promo code into the popup field "Redeem your code".
4. Your app will now download automatically.
For any additional questions or concerns regarding your mobile authenticator Trident app, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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