Buy a license for GateKeeper user.

Purchasing a GateKeeper Subscription License

Purchase a subscription license for GateKeeper Enterprise from either the online store or one of our channel partners. There are three tiers for GateKeeper Enterprise available: CORE, ADVANCED, and ULTIMATE.

          

For Cloud GateKeeper Hub version:

1. If have a customer portal account, sign in.

2. Click the Licenses option.

3. If you have already purchased a license for this cloud Hub instance, just click "Add Users" next to the Hub instance name on the right side.

If you would like to create a new license because it's your first time, click

Recurring licenses are licenses that are set to renew every month or year. One-Time licenses are annual licenses that expire after 1 year and will need to be replaced with a newly purchased license. Trial licenses are available for 15 days to allow admins to try out GateKeeper without subscribing.

4. Purchasing GateKeeper:

When buying a new license:

Click + Recurring License to create a new license for an organization to use GateKeeper.

1. Select your plan based on the features you need: Core, Advanced, or Ultimate. Also select either monthly or annual subscription for billing. Annual subscriptions receive an additional 20% off.
   
   
2. Select your hosting option: Cloud or On-Premise.
   
   
   
   
3. Select the quantity of tokens and USB sensors required. An organization with 500 users and 700 workstations would require 500 GateKeeper Hardware Sets (each contain 1 GateKeeper Halberd token and 1 USB proximity sensor for your workstation) and 200 additional USB sensors for the 200 extra workstations. The company would also like to keep an additional 100 tokens in stock, just in case employees lose/misplace tokens.
   
   
   
   
4. Choose support options.
   
   
   
   
5. Billing information.
   
   
   
   6. Submitting the order.
   
   
   
   

Click Purchase. Done! You are subscribed to GateKeeper Enterprise with a cloud admin console.

Now, set up your GateKeeper Hub admin console. Select "Deploy New GateKeeper Cloud Hub" and follow the directions.

When adding users to existing license: Change the number of users you would like this license to have.

Make sure the billing information is correct and submit the order. Done! You will receive your shipping confirmation number via email.

For On-Premise GateKeeper Hub version:

Your GateKeeper license will be available in your GateKeeper Customer Portal account. The customer portal can be accessed at https://portal.gkchain.com/licenses. Log in to create a new cloud Hub instance and upload your newly purchased license.

If you choose to install GateKeeper Hub on-premise rather than use the cloud version, follow the directions below.

If you have not already done so, you will need to download and install the GateKeeper Hub which will allow you, as the admin, to upload your purchased licenses and begin deploying GateKeeper to your network. You can download it from the Customer Portal in the Software tab. Install on any computer on the network.

Link on how to install the GateKeeper Hub

1. From the GateKeeper Hub, go to the Administration page by clicking on the gear icon in the top right corner on the Hub. 

2. On the Administration page, click Hub Administration.

3. Navigate down to the Licenses section and click + Add License to locate the downloaded license file after purchase.

4. Once you have selected the license, click Upload to finish updating your license to the Hub.

All set. Now you can have as many users as licenses you have purchased and uploaded to your GateKeeper Hub.

You are also welcome to purchase backup Halberd key fob tokens in case employees lose them.

You can also purchase additional USB proximity sensors if you have more computers users need to access. We highly recommend 2 per workstation for optimal performance.

 

Hardware tokens and Bluetooth USB sensors are available for purchase as well. We advise keeping two USB sensors per workstation to increase signal strength and range of token detection. 

Please contact your account manager to learn about premium services such as Hardware Protection (covers damaged or malfunctioning GateKeeper-issued hardware components with complimentary standard shipping via USPS) and Battery Service.

Hardware Breakdown: 

Scenario: My company has 25 users and 30 workstations. What do I need?

Your company would require 25 annual licenses and additional 10 USB Sensors for the remaining 5 workstations (recommended 2 each).

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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