GateKeeper Key Fob is Beeping
There are 2 likely reasons why your GateKeeper Halberd key fob is beeping.
1. Low battery
Your GateKeeper key fob's battery (CR2450) is running low on power. Please check your GateKeeper token's battery level and replace the battery with a new one.
To check the battery status on the GateKeeper Halberd key fob token, press and hold the action button on the side for 3-4 seconds. The Halberd will beep and the LED will flash green if the battery is good. If the key does not beep or the LED does not light up/flashes red, please replace the battery with a new CR2450 3V lithium coin cell battery.
2. Bad battery connection to the device
The second probably reason that your key fob is beeping is that your battery is not properly connected to the device. It may have been inserted incorrectly and is not making a proper connection. This will result in the GateKeeper being powered ON and OFF very intermittently - leading to unstable performance. Please remove the CR2450 battery and reinsert and make sure it properly fits into the battery compartment to ensure a proper connection.
For any additional questions or concerns regarding proximity settings, computer locking, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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