Off-Site Access to GK Hub Manager.

 Off-Site Hub Access

Only for on-premise version of GateKeeper Hub. The GateKeeper Hub website is accessible only on the local network. This means that when a computer is not on the network, the GateKeeper Client application is unable to communicate with the Hub server, unless there is a VPN connection. Furthermore, Hub administrators cannot access the website over the Internet, unless they are using a VPN connection. However, it is possible to set up off-network access to the GateKeeper Hub website using a tunneling service managed through the GateKeeper Hub Manager. If you want the GateKeeper Hub website accessible over the Internet, you can set up a unique URL for the Hub and set up the tunneling service using this setting on the manager.

You must obtain an offsite access license from the GateKeeper support team in order to enable this feature. If you do not have an offsite access license, then you will not be able to setup the tunneling service. You can purchase the license as an add-on during license purchasing or contact [e-mail] if you would like to obtain the offsite access license.

A tunneling service provides secure access to theon-premise GateKeeper Hub website from outside of the local network. This service needs to be installed on the server and set up using a unique URL for your Hub website. Once set up, this service can be started or stopped on demand. By using this service, your GateKeeper Hub website will be visible on the Internet. Please ensure that you have ample network monitoring and threat detection services installed on your network to mitigate any attacks on the website.

During the installation of the tunneling service, you will be asked to choose a unique URL as your public website for GateKeeper Hub. Each URL must be a subdomain of gkchain.com. For example, you can choose the URL as COMPANYNAME.GKCHAIN.COM. Make sure to select a URL that cannot be easily replicated.

Once the tunneling service has been set up, you will be able to see properties such as total number of connections, average data rates, as well as time spent on an open connection. These metrics are useful in validating the performance of the tunnel.

Set up Tunneling Service

Click Settings () to open a sidebar to set up the Tunneling Service.

Step 1: Install the tunneling service by clicking Install.

Step 2: Choose a URL for the on-premise GateKeeper Hub website. This URL will be accessible over the Internet. Make sure to choose a unique sub-domain name. You can also click on the Random URL button to randomly choose a URL for your website.

Step 3: Click Validate to make sure that the URL is available for use.

Step 4: Once the URL has been validated, click Save to save the tunnel service settings.

Step 5: The Hub Manager will validate your license before saving the setting. Click Next.

Step 6: Click Start to start the tunneling service. Once the service has been started, you can go to a web browser and type in the full URL (including https://) to access the GateKeeper Hub website.

For any additional questions or concerns regarding proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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