Change settings in GateKeeper Client desktop application.

Change Settings through Client desktop

After downloading and installing the GateKeeper Client desktop application:

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

2. Click Settings in the lower left. 

3. You will see tabs for Lock Settings, Unlock Settings, Advanced Settings, and Server Settings. Click Lock Settings.

Lock Settings

Proximity Lock Method defines how Gatekeeper automatically secures your computer when you walk away. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Button Lock Method defines how GateKeeper secures your computer when you press the action button on your token or phone app. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Inactivity Lock Method will lock the computer if the user is inactive (no keyboard or mouse activity) for the specified time. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Disconnect Remote Session allows user to enable or disable disconnecting remote session when the local computer is locked. This requires the client version to be 3.9 or higher, and the GateKeeper Remote application to be installed on the remote computer.

• Enabled
• Disabled

Token Visibility Timeout sets a lock timer if no token is detected within this time period – this is your backup locking mechanism if the proximity signal is not detected. 30 seconds is the default setting.

Lock Delay Timeout delays locking the computer after a lock decision has been made for this time period. Choose a value for this delay if you want to prevent the computer from locking immediately when you walk away. Important: This lock delay will only apply when the computer is locked due to proximity.

Operating System Timeout disables your screen saver from starting when your computer times out. Choose the appropriate option to keep enable or disable your screensaver timeout.

Motion Detection Sensitivity is useful for adapting your locking and unlocking experience in different environment. High level setting motion sensitivity will allow the computer to lock quicker. If the system is locking too much while you are sitting at your desk, reduce the motion sensitivity to the Low level.

Unlock Settings

Unlock Method defines how GateKeeper will unlock your computer. We recommend GateKeeper with PIN Login option for secure 2-factor authentication (2FA).

Automatic Login	Unlocks automatically when you arrive at your computer with your GateKeeper token.
Press Enter Key to Login	Requires you to have your GateKeeper token and press the Enter Key. Great for shared locations so that computer can know which user’s key to log in with.
Touch Login	Requires users to touch their GateKeeper token key fob (or phone) to the USB proximity sensor in order to log in.
GateKeeper with PIN Login	2FA: requires a user to have their GateKeeper token (possession factor) and to type in a secret PIN (knowledge factor). Most secure method.

Quick Return Timeout allows the same returning user to automatically unlock the computer ONLY if the same user comes back to the same computer within this time period. Please keep in mind that this setting is only applicable when the Unlock Method is set to GateKeeper with PIN Login. Useful for the same person coming and going from the same computer in short intervals.

Force PIN Login Timeout forces users to type their PIN to login irrespective of their chosen Unlock Method if the user comes back the computer AFTER this predetermined PIN Login Timeout period. Use this to force users to type in their PINs at this predetermined interval for daily or weekly security checks.

Require user to enter Windows password option gives the user an option to enter their username and password IN ADDITION TO GateKeeper authentication. Users can be forced to type in their username/password at every unlock, or only when logging on to the computer. Recommend setting this option to NEVER.

Windows Standard Login enables/disables the standard Windows login method (username/password) for your computer. If you choose to disable the default login method, then you can ONLY access your computer with your GateKeeper. Please keep in mind that if you forget your PIN or lose your GateKeeper key, you will not be able to access your computer.

Advanced Settings

GateKeeper Application Launcher allows users to choose programs to automatically launch either at startup or logon. EHRs, CRMs, Microsoft 365, Salesforce, and more can be auto-launched.

Firmware Update option allows users to update the firmware of their GateKeeper token to the latest version. Keep in mind, this will cause your GateKeeper token to stop working with previous versions of the GateKeeper software.

Secure Key Exchange option allows user to exchange a secure key with your GateKeeper token to make it cryptographically unique. This will enhance the security of proximity authentication by verifying One-Time-Passcodes sent by the token.

Reset Database to Factory Settings option will reset the local GateKeeper database. Keep in mind for individual users without the Hub, this will clear all your tokens and credentials.

Notifications allows you to receive notifications from GateKeeper via SMS, email, and/or the application.

Server Settings

This section displays the IP address of the machine where the GateKeeper Hub is installed, along with the port number. The correct IP address will indicate the Status as Connected. To change the IP address, please click the ‘Change Hub Server Address’ switch and enter the new IP address.

 

For any additional questions or concerns regarding software, encryption, security, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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