How to create a license as a distributor.

1. Sign up for a GateKeeper customer account.
   1. Visit https://gkchain.com/portal
   2. Enter your account info.
      
   3. When done, click Register.
   4. You’ll receive a validation email - click Activate License to validate your account.
2. Request a distributor account. Reach out to your account rep or [e-mail] to enable your distributor account. Once your distributor account is active, you can now create and download licenses (trial, annual, perpetual, multi-year license).
3. Login with your new credentials, https://www.gkchain.com/portal/login
4. To create a license, log in, then click Licenses.

5. Click + ADD LICENSE.

6. Fill in the customer details:

• Name
• License Type (Annual, Multi-Year, Perpetual, or Trial)
• Number of Users
• Phone Number
• Email
• Address
• License Start Date

 

7. Click SUBMIT.
8. Verify the license details in your cart is correct. Click SUBMIT ORDER.

9. Refresh the page. The new license will be available for download.

10. Click the download arrow to access the license.

Adding the License after Hub Installation

11. Once you have downloaded the license from the GateKeeper Customer Portal, log in to your GateKeeper Hub. Go to the Administration page by clicking on the gear icon in the top right corner on the Hub. 

 

12. On the Administration page, click Hub Administration.

 

13. Navigate down to the Licenses section and click + Add License to locate the downloaded license file after purchase.

14. Once you have selected the license file, click Upload to finish updating your license. Done.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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