Managing your 2FA tokens on GateKeeper.

A GateKeeper user can have multiple hardware or software tokens ("keys") added to their account for 2FA. How many tokens a user has is determined by the administrator. These tokens can be either the Gatekeeper Halberd hard tokens or your phone (GateKeeper Trident app). We highly recommend keeping two keys at any time in case you misplace one - most use their phone as a backup token. To add an extra token to a user profile, please follow the directions below.

Solution:

1. You must be logged in with your GateKeeper. If you are currently not connected to the computer with your existing GateKeeper token, open the GateKeeper application, then click the Connect Token button on the Dashboard, and type in your PIN.

2. Once connected, click the Tokens tab on the left side.

3. This page displays all GateKeeper tokens currently associated with your user profile. Here, you can add tokens, delete tokens, and change a token's PIN.

Click the button on the lower right corner to add a new token.

*[Important] For GateKeeper Enterprise users, your computer must be connected to the GateKeeper Hub server, and your Hub administrator must allow the GateKeeper Client desktop application to add new tokens for the computers in your group to enable this button.

4. Once the application starts scanning for nearby tokens, place your new token (or phone with Trident) as close as possible to the GateKeeper Bluetooth proximity USB sensor (receiver). 

 

5. After the token has been found, click on its icon under the Select column.

*[Important] For enterprise users, if the check mark is grayed out and cannot be clicked, that means the token is already registered to another user on your GateKeeper enterprise network.

6. Finally, create a PIN for your new token and click Save.

7. To enable 2FA (2-factor authentication), make sure your Lock Option in Settings is set to "GateKeeper with PIN Login". The GateKeeper token device is your first factor (possession) and your PIN is the 2nd factor (knowledge).

Once successfully added, the token will show up on the list of tokens under your user profile.

You can connect the new token to the computer by clicking Connect Token on the dashboard and typing in the new token's PIN.

If you are an individual GateKeeper user for home or sole proprietor use, please make sure you have at least 2 tokens (whether 2 Halberds or 1 Halberd and your phone). This is because if you lose your only GateKeeper, you cannot access your computer. Your extra token is your extra key - backup. BACKUP. BACKUP. BACKUP. When you buy or rent a car, it always comes with 2 keys. Same for homes. Now same for computers.

For any additional questions or concerns regarding proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

--------------------------------------------------------------------------------------------------------------------------------------------

Set up a token; Set up a key fob; Add a new key fob; Add a new key to user; New Halberd; New GateKeeper; Setup Halberd; 2FA; 2-factor authentication; multi-factor authentication; strong mfa; tokenized authentication; token-based authentication; use a key to login; use a key fob to login; use a token to login; use a hard token to login; use a hardware token to login to PC; managing my 2FA devices; managing 2FA devices; use a key for @FA; use a token for 2FA; add a new hardware token; add a new 2FA token; add a new 2FA device; how to add a new device to GateKeeper; how to use 2FA to secure device; how to use 2FA device to log into computer; edit tokens; edit token for 2FA; choose new token; have a new token for 2FA; change PIN on key; change key's PIN; change token's PIN; change new hardware token; using hard tokens for access; how to use a token to access computer; list of tokens; list of hardware tokens; Two-Factor Authentication Methods; The best hardware security keys for two-factor authentication; authentication mechanism; knowledge-based authentication; possession-based authentication; dual-factor authentication; 2-step authentication; two-step authentication; 2 step authentication; two step authentication; What is two-factor authentication?; What is 2FA?; two-factor authentication list; enable 2FA; enable two-factor authentication; 2FA login; strong 2FA authentication; guide to 2FA; guide to 2FA authentication; securing your account with two-factor authentication; securing your account with 2-factor authentication; Set up two-factor authentication at login; Turn on 2-Step Verification; turn on 2FA; GateKeeper authenticator; assign hardware tokens to multiple users; assign multiple tokens to users; hardware token support; how do I use my hardware token; setting up my hardware token; secure token setup; set up a secure token for login; secure login with token; secure login with a hardware token; how to setup a hardware token for two-factor authentication; how does a hardware token work?; What's a hardware token?; What happens if I lose my hardware token?; overview of hardware tokens; secure token unlock; personal access tokens; authentication methods; enabling token-based authentication; two-factor authentication methods; Managing your 2FA devices on GateKeeper.;