Unable to register a fingerprint since it is not an allowed authenticator.

GateKeeper Hub administrators can set up allowed authenticators to be used with the GateKeeper Client application. If you would like to use fingerprint based authentication, please enable the Fingerprint Authenticator through the GateKeeper Hub.

1. Open the GateKeeper Hub website.

2. Log in as a Hub administrator.

3. Go to the Group Settings page.

4. Click on the Global Settings button.

5. Enable the Fingerprint Authenticator by checking the checkbox.

6. Click Save Changes.

Now you can register fingerprints on the client application to use bio-metric authentication with GateKeeper.

For any additional questions or concerns regarding proximity settings, computer locking, or credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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