Airplane mode disables Bluetooth communication so your Trident app will not be able to communicate with your laptop. Your laptop must also have Bluetooth on and airplane mode will disable Bluetooth. You will need to keep airplane mode off on your phone and laptop to use your GateKeeper to log in. Most flights require phones to be in airplane mode during takeoff and landing. Please consult with your airline in advance.
When you enable airplane mode on your device, it generally disables all radios communications including Bluetooth, , NFC, and WiFi.