Can I use other Bluetooth dongles with GateKeeper?

Any computer using Windows 10 can utilize 3rd party Bluetooth 4 dongles. We recommend using GateKeeper-issued USB dongles, but other Bluetooth 4 dongles will also work. We recommend using at least 2 Bluetooth dongles for maximum coverage.

If you are experiencing unintended locking while working, we recommend using two or more Bluetooth dongles to enhance your signal. Also, please place your Bluetooth USB dongles in line of sight to your GateKeeper token to prevent unintended locking of your workstation. You can use up to five USBs per computer.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail]. 

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