GateKeeper Token Serial Number Location.
GateKeeper Halberd Token
The serial number will be located either on the back of the token (rechargeable versions) or inside the GateKeeper Halberd token battery cover (battery-powered versions).
GateKeeper Trident App (Android and iOS)
If you are using your phone as your GateKeeper token, please open the GateKeeper Trident application on your phone. Click the SERIAL NUMBER button in the app, and a pop-up window will appear displaying the serial number.
Scanning for nearby tokens.
This tool will scan for any nearby GateKeeper tokens. You will see the token's Type, Serial Number, DeviceID, RSSI, and Status. **Requires GateKeeper Client app v3.12.28 and up.
1. Place your GateKeeper token next to your USB Sensor.
2. Open the GateKeeper Client app.
3. Click the Tools icon.
4. Click the Test Token button. Done!
GateKeeper Token Serial Number Lookup - Admins.
Admins can also look up token serial numbers by user from the GateKeeper Hub admin console:
1. Open Google Chrome / Mozilla Firefox web browser.
2. Log in to the GateKeeper Hub admin console and navigate to the Users page.
3. Click on the search bar in the upper-right corner.
4. Type in the token's serial number and press Enter to look up who the token is assigned to. Done!
If you have any further questions, IT problems that need to be addressed, or compliance problems that need to be solved, please visit www.gkaccess.com or contact us at info@gkaccess.com or (240) 547-5446 to see how GateKeeper Enterprise can automate digital security for your end-users and admins.
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