How to reset the PIN to my token if I've forgotten my PIN - free version.

To reset the PIN for a GateKeeper token from within the GateKeeper Client:

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

2. Go to the Tokens tabs.

3. Click the icon next to the token whose PIN you would like to update.

4. Create a new PIN. 

5. Click Save Changes to immediately update the PIN.

*Note: The user MUST be connected to the computer using their GateKeeper token to change their PIN.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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