How does the GateKeeper differentiate between user credentials if they switch computers frequently?

GateKeeper is designed to handle high-volume traffic workstations with multiple users. With dynamic setting controls, admins can let users log in and switch profiles faster than ever. Even on shared accounts, GateKeeper can distinguish between individual users.

A user's profile in GateKeeper consists of their tokens (Halberd Key or Trident smartphone app), and a set of passwords for their computers and websites. The computer login passwords can be Active Directory credentials or local computer login credentials. When a user logs into a computer with their token, the appropriate computer login credential is passed to the operating system and the user's desktop is loaded on a successful login. 

Every computer the user logs into, GateKeeper will pass whatever computer login credential is in their profile to the operating system and log in that user. 

So, if a user John Smith has a login credential with username "jsmith", domain "company.local" and password "johnspassword", GateKeeper will pass these credentials into the operating system during the login process and the user will be logged into the account for "company.local\jsmith". Every computer that John logs in with his GateKeeper will be loaded with the Windows account corresponding to "company.local\jsmith".

GateKeeper also supports a "Kiosk" mode for computers where the computer in the GateKeeper system is profiled with a specific credential, and not the individual user. For example, lets say ComputerA is profiled in the GateKeeper system with a kiosk-mode credential with username "commonuser", domain as "ComputerA", and password as "commonpassword". If John were to log in to this computer with his GateKeeper token, the GateKeeper system will recognize the user as John, but will log him into the Windows account corresponding to "ComputerA\commonuser" as opposed to his own Active Directory credential. Thus, for computers with accounts that are shared amongst different people, GateKeeper can log in everyone to the shared account.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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