How to add eCW EHR password to password manager in GateKeeper.

To add your eCW EHR password to your GateKeeper Password Manager web extension, follow the directions below. This will allow you to log in to your eCW EHR without typing your username and password.

*After the recent eCW update v12.0.1, the autofill functions on the local application have been disabled. The application password manager icon option does not appear either. The eCW customer support team said the autofill option is only available when using the web browser

*The auto-fill function partially works when logging in through the web browser. The end user must manually enter the username, then the GateKeeper password manager will auto-fill the password.

1. Make sure you log in to your computer with your GateKeeper token. If you don't log in to your computer with your GateKeeper key, then your web passwords will not be available. 

2. Open Google Chrome and go to your eClinicalWorks login page and type in your username and password. 

After you login, you should be prompted to save your eCW password and username that you just logged in with.

Click Save and you will see that your eCW password is now saved. 

If you did not see this prompt, please continue to step 3 below.

3. Click the GateKeeper Password Manager Chrome extension icon. Then click + Add Password and type the website address, username, password.

4. Click Save Password. Done!

If you’re logging in to a website for the first time while connected to the extension, you will see a notification on the top right asking whether you’d like to save the credentials. Click Add to save it to your account. Done! If you also want to launch Chrome and bring up your eCW login page when you unlock your computer, follow the directions in this link.

 

For any additional questions or concerns regarding adding new websites, continuous authentication, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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