Always Connected Mode Explained

What is Always Connected Mode?

GateKeeper Hub administrators can enable "Always Connected Mode" for specific Groups of computers in the Hub. This feature increases the security of the GateKeeper Authentication platform by only synchronizing user credentials from the Hub to the Client machines when the user is actively logged into the machine with their GateKeeper token.

The GateKeeper Client application must be updated to 3.13.31 or a later version to apply the Always Connected Mode setting.

Warning: By choosing to enable the Always Connected Mode for a group of computers, the GateKeeper users WILL NOT get access to their credentials if the client machine is not connected to the GateKeeper Hub.

How to enable Always Connected Mode Globally?

Hub administrators can enforce the ALWAYS CONNECTED mode for all computers in the GateKeeper network by setting the property in the Global Settings section on the Hub. This will enforce the Always Connected mode on all computers in every group in the system.

1. Log into the GateKeeper Hub.
2. Navigate to the Groups & Settings page.
3. Click on Global Settings.
4. Under GLOBAL ALWAYS CONNECTED MODE and choose the ENABLE option
5. Click on Save Changes. Done!

How to enable Always Connected Mode for Specific Groups?

If you do not want the Always Connected mode to be applied globally, you can apply it to specific Groups of computers. This is the default option with the GateKeeper Hub.

You will first have to set the GLOBAL ALWAYS CONNECTED MODE setting to Set on Individual Groups. Then you can go to the appropriate Group's Advanced Settings page and turn on the Always Connected mode for that Group.

1. Log into the GateKeeper Hub.
2. Navigate to the Groups & Settings page.
3. Click on Global Settings.
4. Choose the Set on Individual Groups option under GLOBAL ALWAYS CONNECTED MODE.
   
5. Click on Save Changes.
6. Navigate to the Groups & Settings page, choose a Group, and click on Manage Settings > Update Settings.
7. Navigate to the Advanced Settings page.
8. Turn ON the switch for Always Connected Mode.
   
   
9. Click Save Changes. Done!

For any additional questions or concerns regarding faster 2FA, proximity settings, computer locking, password management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].