Hub Admin Console
GateKeeper Hub admin console cloud and on-premise version. Information, troubleshooting, how-to's, and more on GateKeeper Enterprise Hub admin console. This Hub console is used by IT admins to run audit reports and centrally manage passwords, tokens, users, and computers by Groups. Learn how password-free access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.
RADIUS Server
Deployment
- Get started with GateKeeper Enterprise.
- Preparing your network for hosting the GateKeeper Hub on-premise
- Do I have to install the AD Connector on a domain controller?
- How to set the same credential on multiple computers at once.
- How do I find my Microsoft Azure domain name?
- Setting up a cloud Hub for GateKeeper Enterprise.
Dashboard
- How to Add and Manage Departments in GateKeeper Hub.
- How to export a list of GateKeeper Halberd tokens with their battery status.
- Understanding the GateKeeper Hub dashboard.
- Number of Sessions Heat Map explained.
- How to access the GateKeeper Hub dashboard.
- How to grant another user permission to access the Hub dashboard.
Administration
- Admin FAQs - GateKeeper Enterprise
- How to grant Global Access to an existing member.
- How to assign members to the Site.
- How to delete the existing Site in the GateKeeper Hub.
- How to remove a member from the existing Site.
- How to create a New Site from the Hub.
Group Settings
- How to enforce unlocking the computer.
- How to enable Computer Access Lock Rules.
- How to disable the Button Lock method through the GateKeeper Hub.
- How to change the operating system timeout using the GateKeeper Hub.
- How to clone a group from GateKeeper Hub
- NFC/RFID Authentication Explained.
Users
- How to search users by their name and token serial numbers for Global Admin.
- How to Add Multiple Users Using CSV File.
- Can I configure GateKeeper using Windows Hello and a PIN?
- How to change the user's Site.
- How to review User's recent activity from access logs?
- How to search for User by the Token Serial Number.
Computers
- Bluetooth status explained.
- How to change the computer's Site.
- How to Manage computer's Profile.
- How to add computers by CSV.
- How to add Computers from AD.
- How can I change the password for my Kiosk computer?
AD Management
- How to give the GateKeeper Hub write Access to Microsoft Entra ID (Azure Active Directory) Password Management.
- How to setup aliases for Active Directory Domain.
- How to Set up Automatic Password Recycling in GateKeeper Hub.
- AD Management Explained.
- Enable Password Updates for Azure AD through GateKeeper Hub.
- Update Active Directory passwords for users.
Remote Management
Settings
- How to change the AD password before it expires.
- Access Lock Explained.
- How to add positive Signal Bias from the GateKeeper Hub.
- How to turn on the Application Password Manager.
- What is "Unlock Range" settings?
- What is "Firmware Update" settings?
Alerts
- How to modify alerts and recipients in GateKeeper Enterprise.
- System Alerts explained.
- User Alerts explained.
- What is Alert Audit Logs?
- How to enable a Hub Admin to receive GateKeeper Software Update Alerts.
- How to set up an Alert in GateKeeper Enterprise.
Activity Reports
- How to Identify Inactive Users to Free Up GateKeeper Licenses.
- Location reports explained.
- How to know if a user left their token behind.
- How to schedule a report in GateKeeper Hub.
- What types of reports can I generate?
- How to automate the gathering of compliance data.
Client and Server Audit Logs
- How to check GateKeeper activity details (Audit Logs).
- What is Server Audit Logs?
- What is Client Audit Logs?
- How to check deleted user?
- How to schedule an automated report about the token's battery status.
- How to see why GateKeeper locked the computer through the GateKeeper Hub.
GateKeeper Enterprise Add-ons
emptyTroubleshooting for Hub admin console
- How to solve Google Chrome SSL Error message? (On-Premise Hub)
- What to do if I can't access the GateKeeper Hub website (admin dashboard).
- How to Set Up Two-Factor Authentication with GateKeeper Hub?
- How to resend the GateKeeper Hub admin verification email.
- What to do if updating the GateKeeper Client fails or does not start when using the GateKeeper Hub?
- How to check Bluetooth is enabled through the Hub.
Downloads
- How to install the GateKeeper Okta Access.
- How to open multiple tabs when you are using GateKeeper Monitor.
- How to download the GateKeeper Enterprise Client application from the Hub.
- How to find the latest GateKeeper Enterprise software version.
- How to update the GateKeeper Hub.
- Downloads in the Hub explained.