Hub Admin Console
GateKeeper Hub admin console cloud and on-premise version. Information, troubleshooting, how-to's, and more on GateKeeper Enterprise Hub admin console. This Hub console is used by IT admins to run audit reports and centrally manage passwords, tokens, users, and computers by Groups. Learn how password-free access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.
SSO Management
Administration
- Admin FAQs - GateKeeper Enterprise
- How to grant Global Access to an existing member.
- How to assign members to the Site.
- How to delete the existing Site in the GateKeeper Hub.
- How to remove a member from the existing Site.
- How to create a New Site from the Hub.
Deployment
- Get started with GateKeeper Enterprise.
- Setting up an EU Cloud Hub for GateKeeper Enterprise.
- Preparing your network for hosting the GateKeeper On-Premise Hub.
- Do I have to install the AD Connector on a domain controller?
- How to set the same credentials on multiple computers simultaenously.
- How do I find my Microsoft Azure domain name?
Dashboard
- How to Add and Manage Departments in GateKeeper Hub.
- How to export a list of users with their assigned GateKeeper Halberd tokens.
- Understanding the GateKeeper Hub dashboard.
- Number of Sessions Heat Map explained.
- How to access the GateKeeper Hub dashboard.
- How to grant another user permission to access the Hub dashboard.
Group Settings
- How to Set NFC/RFID Cards as the Default Authentication Method.
- How to configure Authentication Methods for specific groups.
- Reference Lock and Unlock Settings for Manufacturing Environments.
- How to enforce unlocking the computer.
- How to enable Computer Access Lock Rules.
- How to disable the Button Lock method through the GateKeeper Hub.
Settings
- How to change the AD password before it expires.
- Access Lock Explained.
- How to add positive Signal Bias from the GateKeeper Hub.
- How to turn on the Application Password Manager.
- What is "Unlock Range" settings?
- What is "Firmware Update" settings?
Computers
- How to Set Up GateKeeper Kiosk Mode with Azure AD Logins.
- How to upload Computers via CSV File.
- How to update the Kiosk Password from the GateKeeper Hub.
- Assigning a Saved Kiosk Credential to a Computer.
- How to add a new Kiosk Password.
- Understanding the Kiosk Credentials Management in GateKeeper Hub.
Users
- How to search users by their name and token serial numbers for Global Admin.
- How to register OTP backup login method (Enterprise Version).
- How to Add Multiple Users Using CSV File.
- Can I configure GateKeeper using Windows Hello and a PIN?
- How to change the user's Site.
- How to review User's recent activity from access logs?
AD Management
- How end users update their AD password before it expires.
- How to give the GateKeeper Hub write Access to Microsoft Entra ID (Azure Active Directory) Password Management.
- How to setup aliases for Active Directory Domain.
- How to Set up Automatic Password Recycling in GateKeeper Hub.
- AD Management Explained.
- Enable Password Updates for Azure AD through GateKeeper Hub.
Activity Reports
- How to Identify Inactive Users to Free Up GateKeeper Licenses.
- Location reports explained.
- How to know if a user left their token behind.
- How to schedule a report in GateKeeper Hub.
- What types of reports can I generate?
- How to automate the gathering of compliance data.
Alerts
- How to modify alerts and recipients in GateKeeper Enterprise.
- System Alerts explained.
- User Alerts explained.
- What are Alert Audit Logs?
- How to enable a Hub Admin to receive GateKeeper Software Update Alerts.
- How to set up an Alert in GateKeeper Enterprise.
RADIUS Server
Remote Management
Client and Server Audit Logs
- Checking User Activity in GateKeeper (Audit Logs Guide).
- What are Server Audit Logs?
- What are Client Audit Logs?
- How to Find Deleted Users in GateKeeper.
- How to schedule an automated report about the token's battery status.
- How to see why GateKeeper locked the computer through the GateKeeper Hub.
GateKeeper Enterprise Add-ons
emptyTroubleshooting for Hub admin console
- How to solve Google Chrome SSL Error message? (On-Premise Hub)
- What to do if I can't access the GateKeeper Hub website (admin dashboard).
- How to Set Up Two-Factor Authentication with GateKeeper Hub?
- How to resend the GateKeeper Hub admin verification email.
- What to do if updating the GateKeeper Client fails or does not start when using the GateKeeper Hub?
- How to check Bluetooth is enabled through the Hub.
Downloads
- Setting Chrome or Edge as Your Default Browser for GateKeeper Okta Access.
- How to install the GateKeeper Okta Access.
- How to open multiple tabs when you are using GateKeeper Monitor.
- How to download the GateKeeper Enterprise Client application from the Hub.
- How to find the latest GateKeeper Enterprise software version.
- How to update the GateKeeper Hub.