How to unlock computer with my GateKeeper token.

Unlock Settings in the GateKeeper Client App Explained.

This article will give you an overview of the Unlock Settings that are available through the GateKeeper Client app. If the options are grayed out, then the settings are being managed by the GateKeeper Hub. Please use the instructions below to access the Unlock Settings. 

 

How to access the Unlock Settings.

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

 

2. Click Settings from the left pane. 

 

3. You will see tabs for Lock Settings, Unlock Settings, Advanced Settings, and Server Settings. Select Unlock Settings. Done!

 

Unlock Method defines how GateKeeper will unlock your computer. We recommend GateKeeper with a PIN option for secure 2-factor authentication (2FA).

1FA: Touch Token or Scan Card	Requires users to tap their GateKeeper token key fob (or phone) to the USB proximity sensor to log in - great for shared offices.
2FA: Token/Card plus PIN	2FA: requires a user to have their GateKeeper token (possession factor) and to type in a secret PIN (knowledge factor). Most secure method.

OFF-HOURS LOGIN AND UNLOCK METHOD Off-Hours Unlock Method defines how GateKeeper will unlock your computer during your organization's non-working hours. We recommend the Token with PIN Login (2FA) option for secure 2-factor authentication. You can configure off-hours in Global Settings.

1FA: Touch Token or Scan Card	Requires users to tap their GateKeeper token key fob (or phone) to the USB proximity sensor to log in - great for shared offices.
2FA: Token/Card plus PIN	2FA: requires a user to have their GateKeeper token (possession factor) and to type in a secret PIN (knowledge factor). Most secure method.

Require Windows password. You can choose to enter your password IN ADDITION to GateKeeper authentication. Users can be forced to type in their username/password at every unlock, or only when logging on to the computer. We recommend setting this option to NEVER.

Unlock Range (main dashboard) Set the automatically unlock range for the computers using this setting. Make sure to choose the Unlock Range based on the corresponding Lock Range setting on the Lock Settings page.

Remember Previous Login GateKeeper can be set to automatically unlock the computer if the user comes back to the same computer within this Remember Previous Login Timeout period. Only applicable when the Unlock Method is set to GateKeeper with PIN Login.

Force User To Enter PIN GateKeeper can force users to type in their PIN to log in irrespective of their chosen Unlock Method if the user comes back to the computer AFTER this PIN Login Timeout period. Use this to force users to type in their PINs periodically.

Delay Automatic Login GateKeeper will delay unlocking the computer during this period after it has been locked. ***Important: This unlock delay will only apply when the unlock method is set as AUTOMATIC LOGIN.

Disable Windows Standard Login GateKeeper can disable the standard login methods (username/password) for your computer. If you choose to Disable the default login method, then you can only access your computer with your GateKeeper. If you forget your PIN or lose your GateKeeper, you will NOT be able to access your computer.

To change unlock settings centrally from the Hub, please use the article below:

Change settings in GateKeeper Hub admin console.

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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