GateKeeper unlocks your computer based on the proximity of your token. The most secure method of unlocking your computer with GateKeeper is to use the GateKeeper (first factor) with your PIN (second factor). This requires you to both have your GateKeeper token with you AND type in your PIN every time you want to unlock your computer.
The "Quick Return Timeout" option adds a convenience factor to the GateKeeper with PIN unlock method. By setting a short window of time for the Quick Return Timeout, you set the computer such that if the SAME user returns to the SAME computer within this specified time period, they won't have to retype in their PIN again to unlock that computer.
An example of a situation where Quick Return Timeout is useful is when a user takes a short break from their computer. Let's say that the Quick Return Timeout is set to 5 minutes, then if the user gets up and walks away from the computer to get a cup of coffee and returns within 5 minutes, they will be automatically logged back in to the computer and not have to type in their PIN.
Quick Return Timeout allows for a good combination of security and convenience using the GateKeeper for authentication.
This method is only available on the enterprise version of the software and can be set from the GateKeeper Hub server application.
1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".
2. Click Settings in the lower left.
3. Under Unlock Settings, go to Quick Return Timeout, and select your preferred length of time.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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