Can't resolve issue with knowledge base. What to do next?

Support for GateKeeper proximity access control solution.

If you have used this knowledge base to search for your answer and cannot find any, then let us help you more directly. 

Begin by submitting "Help logs" that we will use to help diagnose the error.

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

2. Go to "Help" from the left menu.

3. Fill in your email and explanation of the error.

4. Click Submit to finish - your logs will be sent to GateKeeper support for diagnosis. 

Please contact us at [e-mail] with a detailed explanation of what's going on. For premium support clients, please call or email your GateKeeper account manager directly or call us at 240-546-5447. Thank you and we'll solve your issues ASAP!

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