*After the recent eCW update v12.0.1, the autofill functions on the local application have been disabled. The application password manager icon option does not appear either. The eCW customer support team said the autofill option is only available when using the web browser
*The auto-fill function partially works when logging in through the web browser. The end user must manually enter the username, then the GateKeeper password manager will auto-fill the password.
Please follow the steps below to enable GateKeeper on the eCW login screen and to begin auto-filling your credentials.
1. Enable the GateKeeper Password manager for Incognito Mode. (How to enable the GateKeeper Password Manager in Incognito Mode)
2. Open eClinicalWorks, click the settings icon, then expand the Plug-in Settings section.
3. Change the Default Browser Settings to ON.
4. Click Close to save the settings. Done!
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or emailsupport@gkaccess.com.
------------------------------------------
Comments
0 comments
Please sign in to leave a comment.