Change settings in GateKeeper Client desktop application.

Change Settings through Client desktop

After downloading and installing the GateKeeper Client desktop application:

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

2. Click Settings from the left menu. 

3. You will see tabs for Lock Settings, Unlock Settings, Advanced Settings, and Server Settings. Click Lock Settings.

Lock Settings

Proximity Lock Method defines how Gatekeeper automatically secures your computer when you walk away. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Button Lock Method defines how GateKeeper secures your computer when you press the action button on your token or phone app. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Inactivity Lock Method will lock the computer if the user is inactive (no keyboard or mouse activity) for the specified time. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Out-of-Range Timeout sets a lock timer if no token is detected within this time period – this is your backup locking mechanism if the proximity signal is not detected. 30 seconds is the default setting.

Delay Proximity Lock delays locking the computer after a lock decision has been made for this time period. Choose a value for this delay if you want to prevent the computer from locking immediately when you walk away. Important: This lock delay will only apply when the computer is locked due to proximity.

Switch User w/o Locking enable this setting to show a screen with nearby users when the current user has moved away from the computer. A new GateKeeper User can be chosen to continue the session without locking the computer. Use this option if you want to continue the same Windows session with a different GateKeeper User after the current user moves out of range.

*Requires: Lock Delay Timeout must be set to a non-zero value to enable user switching.

Prevent OS Timeout disables your screen saver from starting when your computer times out. Choose the appropriate option to enable or disable your screensaver timeout.

Disconnect Remote Session allows user to enable or disable disconnecting remote session when the local computer is locked. This requires the client version to be 3.9 or higher, and the GateKeeper Remote application to be installed on the remote computer.

Motion Detection Sensitivity is useful for adapting your locking and unlocking experience in different environments. High-level setting motion sensitivity will allow the computer to lock quickly. If the system is locking too much while you are sitting at your desk, reduce the motion sensitivity to the Low level.

The Signal Quality Bias Factor is a feature for adjusting the unlock and lock distance on the GateKeeper Client software. Add a bias to signal quality to prevent computers from locking while you are working. This setting can be adjusted in the Client or Hub software.

Unlock Settings

Unlock Method defines how GateKeeper will unlock your computer. We recommend the Token/Card plus PIN option for secure 2-factor authentication.

1FA: Touch Token or Scan Card

Requires users to tap their GateKeeper token key fob (or phone) to the USB proximity sensor to log in - great for shared offices.

2FA: Token/Card plus PIN

2FA: requires a user to have their GateKeeper token (possession factor) and to type in a secret PIN (knowledge factor). Most secure method.

Off-Hour Unlock Method defines how GateKeeper will unlock your computer during your organization's non-working hours. We recommend the Token/Card plus PIN Login (2FA) option for secure 2-factor authentication. You can configure off-hours in Global Settings.

1FA: Touch Token or Scan Card

Requires users to tap their GateKeeper token key fob (or phone) to the USB proximity sensor to log in - great for shared offices.

2FA: Token/Card plus PIN

2FA: requires a user to have their GateKeeper token (possession factor) and to type in a secret PIN (knowledge factor). Most secure method.

Remember Previous User allows the same returning user to automatically unlock the computer ONLY if the same user comes back to the same computer within this time period. Please keep in mind that this setting is only applicable when the Unlock Method is set to GateKeeper with PIN Login. Useful for the same person coming and going from the same computer in short intervals.

Require PIN Entry forces users to type their PIN to log in irrespective of their chosen Unlock Method if the user comes back to the computer AFTER this predetermined PIN Login Timeout period. Use this to force users to type in their PINs at this predetermined interval for daily or weekly security checks.

Enter Windows Password option gives the user an option to enter their username and password IN ADDITION TO GateKeeper authentication. Users can be forced to type in their username/password at every unlock, or only when logging on to the computer. Recommend setting this option to NEVER.

Windows Standard Login enables/disables the standard Windows login method (username/password) for your computer. If you choose to disable the default login method, then you can ONLY access your computer with your GateKeeper. Please keep in mind that if you forget your PIN or lose your GateKeeper key, you will not be able to access your computer.

Advanced Settings

Default Authenticator choose the default authenticator between Bluetooth Token, NFC, and RFID cards, or Email with OTP, to log in to all computers in this group.

Always Connected Mode enable Always Connected mode for the computers in this group. This is a more secure mode where credentials are not cached locally but only retrieved from the Hub AFTER the user logs in. Only enable this mode if the client computers will ALWAYS have a connection to the Hub server. 

Application Password Manager allows users to quickly retrieve usernames and passwords for desktop applications.

GateKeeper Notifications allows you to receive notifications from GateKeeper via SMS, email, and/or the application.

New User Enrollment allows users to self-register through the client application.

Add Passwords allow or prevent GateKeeper users from adding more passwords to their profiles. These can be domain, local, or web passwords. We recommend keeping this option enabled for your users.

Add Tokens allow or prevent GateKeeper users from adding new tokens to their profiles. We recommend disabling this option if you want administrators to manage tokens for your users.

Reset Local Database option will reset the local GateKeeper database. Keep in mind for individual users without the Hub, this will clear all your tokens and credentials.

Server Settings (admin console)

This section displays the IP address of the machine where the GateKeeper Hub is installed, along with the port number. The correct IP address will indicate the Status as Connected. To change the IP address, please click the ‘Change Hub Server Address’ switch and enter the new IP address.

For any additional questions or concerns regarding software, encryption, security, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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