Change Lock Settings through Client desktop application.

Change Lock Settings from End User Computers

1. Open your GateKeeper Client application on your PC by pressing the Windows key on your keyboard and start typing "GateKeeper".

2. Click Settings from the left menu. 

3. You will see tabs for Lock Settings, Unlock Settings, Advanced Settings, and Server Settings. Select Lock Settings.

Lock Settings

Proximity Lock Method defines how Gatekeeper automatically secures your computer when you walk away. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Button/Tap Lock Method defines how GateKeeper secures your computer when you press the action button on your token or phone app. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Inactivity Lock Method will lock the computer if the user is inactive (no keyboard or mouse activity) for the specified time. Use Lock Workstation if you are the only user or Disconnect Session (Switch User) if multiple people use this computer. The user has the following Lock options available in the drop-down menu. Note 1: For macOS, Lock Workstation and Logout options are not supported. Note 2: For Windows 7, it is recommended to use Disconnect Session instead of Lock Workstation.

• Disabled
• Lock Workstation
• Disconnect Session (Switch User)
• Logout

Disconnect Remote Session allows user to enable or disable disconnecting remote session when the local computer is locked. This requires the client version to be 3.9 or higher, and the GateKeeper Remote application to be installed on the remote computer.

• Enabled
• Disabled

Out-of-Range Timeout sets a lock timer if no token is detected within this time period – this is your backup locking mechanism if the proximity signal is not detected. 30 seconds is the default setting.

Delay Proximity Lock delays locking the computer after a lock decision has been made for this time period. Choose a value for this delay if you want to prevent the computer from locking immediately when you walk away. Important: This lock delay will only apply when the computer is locked due to proximity.

Prevent Operating System(OS) Timeout disables your screen saver from starting when your computer times out. Choose the appropriate option to enable or disable your screensaver timeout.

Motion Sensitivity is useful for adapting your locking and unlocking experience in different environments. High-level setting motion sensitivity will allow the computer to lock quickly. If the system is locking too much while you are sitting at your desk, reduce the motion sensitivity to the Low level.

For any additional questions or concerns about proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form at https://gkaccess.com/support/ or email [e-mail].

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