How does GateKeeper decide to lock the computer?

The GateKeeper locking decision is based on 3 factors:

1. Signal Quality

2. Motion

3. Keyboard and Mouse Activity

1. Signal Quality

If your SIGNAL QUALITY is below the Lock Level, then 1 of 3 factors required to lock the computer are complete.  

2. Motion

GateKeeper uses a motion detector to determine if the user is leaving or simply just blocking the Bluetooth signal on accident. Motion is required to complete the 2nd factor required to lock.

3. Keyboard and Mouse Activity

If you are typing or using the mouse, then GateKeeper knows you are still there. 

The token must have signal, must be in motion (going away), and there must be no keyboard or mouse activity. These safeguards are put in place to ensure that the user does not experience unintended lock events. 

For any additional questions or concerns regarding security, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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