GateKeeper Client Admin Access explained.

Admin Override Access in GateKeeper

Here, an admin can create a GateKeeper Client admin name and password. These credentials are used to temporarily enable the Windows Credential Provider after it has been disabled on a computer. After unlocking the Windows Credential Provider, the admin can log in using their domain or local username and password.

How to set up a new Admin Override

To see all the users with Client Admin Access, please follow the steps below:

1. Open Google Chrome/Firefox web browser.

2. Log in to GateKeeper Hub.

3. Once you're on the Dashboard page, click Administration in the upper-right-hand corner.

4. Click the Admin Override tab to see the list of users with Admin Override Password and set up a new one.

5. Click the +New Admin Override Password button. 

6. Fill in the admin's name and create a new password. Click the Save button at the bottom of the side panel. Done!

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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