GateKeeper Signal Quality Bias Factor explained.

Adjust lock/unlock range by adding/removing Signal Quality Bias.

The Signal Quality Bias Factor is an advanced feature for adjusting the unlock and lock distance on the GateKeeper client software. Add a bias to signal quality to prevent computers from locking while you are working. This setting can be adjusted in the Client or Hub software.

A positive bias improves signal quality, while a negative bias reduces it. If the signal quality is too low, add a positive bias. If it is too high, add a negative bias.

Directions to access the Signal Quality Bias Factor feature option:

1. Open your GateKeeper Client application.

2. Click Settings.

3. Click Lock Settings.

4. Scroll down and click Signal Quality Bias Factor.

5. Add a bias to signal quality to prevent computers from locking while you are working. This setting can be adjusted in the Client or Hub software.

A positive bias improves signal quality, while a negative bias reduces it. If the signal quality is too low, add a positive bias. If it is too high, add a negative bias. So if your computer is locking while you're working, select +10 or +5. If your computer is not locking fast enough, select -10 or -5.

For any additional questions or concerns regarding proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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