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GateKeeper Customer Portal

Information, troubleshooting, how-tos, and more on the GateKeeper customer portal for admins to purchase GateKeeper licenses and maintain recurring licenses/billing. Product questions answered on GateKeeper Proximity login for Windows, macOS, websites and desktop software applications. Information on how proximity locking and continuous authentication works on GateKeeper. Learn how passwordless access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.

GateKeeper Customer Portal Troubleshooting

  • Can I create a second login for my GateKeeper Customer Portal?
  • Forgot Password to the GateKeeper Portal

Subscription

  • How to create licenses as a distributor of GateKeeper.
  • How to add users to my subscription?
  • Recurring licenses for GateKeeper Enterprise explained.
  • Which GateKeeper tier is best for me?
  • How do I assign my license in GateKeeper?
  • How to change Enterprise subscription tier.
See all 9 articles

Billing

  • How do I update my payment information in the GateKeeper portal?
  • Billing cycle for GateKeeper Enterprise explained.
  • How to reduce number of licensed users?
  • I need a W-9 form.

Reseller Portal

  • How to register deal in your reseller portal
  • How to create a trial license as a distributor.
  • How to create a license as a distributor.
  • As a reseller, how do I manage multiple clients?
  • How to change a client's GateKeeper Hub instance from a one-time license to a recurring license.
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