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GateKeeper Customer Portal

Information, troubleshooting, how-tos, and more on the GateKeeper customer portal for admins to purchase GateKeeper licenses and maintain recurring licenses/billing. Product questions answered on GateKeeper Proximity login for Windows, macOS, websites and desktop software applications. Information on how proximity locking and continuous authentication works on GateKeeper. Learn how passwordless access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.

GateKeeper Customer Portal Troubleshooting

  • How to change your contact information from the GateKeeper customer portal?
  • Can I create a second login for my GateKeeper Customer Portal?
  • Forgot Password to the GateKeeper Portal

Subscription

  • How to create a portal account?
  • How to create licenses as a distributor of GateKeeper.
  • How to add users to my subscription?
  • Recurring licenses for GateKeeper Enterprise explained.
  • Which GateKeeper tier is best for me?
  • How do I assign my license in GateKeeper?
See all 10 articles

Billing

  • How can I change the shipping address when I purchase the GateKeeper Hardware?
  • How do I update my payment information in the GateKeeper portal?
  • Billing cycle for GateKeeper Enterprise explained.
  • How to reduce number of licensed users?
  • I need a W-9 form.

Reseller Portal

  • How to register deal in your reseller portal
  • How to create a trial license as a distributor.
  • How to create a license as a distributor.
  • As a reseller, how do I manage multiple clients?
  • How to change a client's GateKeeper Hub instance from a one-time license to a recurring license.
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