Troubleshooting for GateKeeper Desktop Client Application
Information, troubleshooting, how-tos, and more on GateKeeper Client issues. Product questions answered on GateKeeper Proximity login for Windows, macOS, websites and desktop software applications. Information on how proximity locking and continuous authentication works on GateKeeper. Learn how passwordless access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.
- What happens when the computer hibernates?
- What happens when the computer shuts down?
- Does GateKeeper work in Windows Safe Mode?
- Why did my windows change position and/or size after logging in with GateKeeper?
- Why does GateKeeper take longer to load at computer startup?
- Why can't I unlock my computer with my GateKeeper token?
- Why are some options grayed out so I can't edit?
- When I came back to my computer, why was someone else logged in to their GateKeeper account?
- Why is GateKeeper not the first login option on the login screen?
- Why am I already logged in without GateKeeper?
- Computer did not lock when I left.
- Computer frozen/stuck on login screen. Can't log in.
- Why is GateKeeper not installing on my computer?
- Where can I download an older version of the GateKeeper software?
- What is the signal quality in GateKeeper?
- Why was my computer unlocked when I came back?
- Why did my computer lock while I was working?
- My key is right next to the computer but the computer keeps locking/disconnecting.