Troubleshooting for GateKeeper Desktop Client Application
Information, troubleshooting, how-tos, and more on GateKeeper Client issues. Product questions answered on GateKeeper Proximity login for Windows, macOS, websites and desktop software applications. Information on how proximity locking and continuous authentication works on GateKeeper. Learn how passwordless access control, proximity login, continuous authentication, and faster 2FA can be achieved through GateKeeper Proximity. Learn more at www.gkaccess.com or reach out to the support team at support@gkaccess.com.
- How do I disable GateKeeper from the UAC prompt?
- How to restart the GateKeeper software or service.
- What to do if the Bluetooth status repeatedly toggles on and off when updating the GateKeeper Client app.
- What to do if the Bluetooth signal is too strong.
- Change the power saving settings for the USB port.
- Adjusting your lock and unlock range for GateKeeper (Single-user version).
- How to remove my other credentials on the login screen?
- How to find my domain name and username on Windows 11.
- Why can't I update to v3.13.30.
- How to see why GateKeeper locked the computer from client app.
- What does a failed login mean?
- How to make a default account among multiple Windows account?
- Why do I get an incorrect password message on computers using Kiosk Mode?
- How to Troubleshoot the GateKeeper Client Service Not Starting.
- How to disable or enable NumLock on startup.
- How to update your GateKeeper email address.
- GateKeeper Login Screen Error Messages Explained.
- Why is the GateKeeper Client Dashboard opening when I login to my PC?
- How to restore an application after clicking "Do not show up".
- End User TroubleShooting.
- Token and USB Placement for Best Performance.
- How to make the computer unlock faster (from farther away).
- How to make the computer unlock only when I'm very close.
- How to make the computer lock when I'm farther away.
- How to make the computer lock faster (closer).
- What if computers are close to each other?
- Adjusting your lock and unlock range for GateKeeper (Enterprise version).
- How to launch applications automatically at startup.
- How to login by pressing Enter key with GateKeeper.
- Computer keeps locking while I'm working.