No. Cloud users do not need to install the Hub server on their network. The GateKeeper Hub comes in two versions: cloud and on-premise. Only the GateKeeper Enterprise on-premise software only needs to be installed on one computer.
Users who will be logging in and out of their computers using GateKeeper should only install the GateKeeper Client application on their computers.
The on-premise GateKeeper Hub server application should be hosted on a server on the network where only authorized administrators have access. The Hub can be installed on a Windows Server (2012+) which can be a physical or virtual computer. It can also be installed on the domain controller, though that is not necessary.
The on-premise GateKeeper Hub application is compatible with Windows Server 2016 and up, and Windows 10.
*GateKeeper Hub v3.15.20 is not compatible with Windows Server 2012. Please use Windows 2016 or newer.
If a Windows Server is not available, the on-premise GateKeeper Hub can also be installed on a 64-bit Windows 10 computer that every other computer on the network has access to. The Hub is installed as a web server on the computer and is accessible through a web browser from other computers on the network.
For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form at https://gkaccess.com/support/ or email support@gkaccess.com.
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