Why do I see "+ Token" from the GateKeeper Hub?

Why do I see "+ Token" from the GateKeeper Hub?

In the Users tab of the GateKeeper Hub, you may see a next to the Users profile.  This means that the identified user has no token registered with the GateKeeper Hub - they will not be able to access any workstations without a GateKeeper token (Halberd or Trident smart app on their phone).

To see this sign, follow the directions below:

1. Open Google Chrome/Firefox web browser.
2. Log in to GateKeeper Hub.
3. Click the "Users" tab on the left side.

SOLUTION:

1. Click the "Tokens" tab next to the user.

2. Click Add Token.

3. Fill in the token's details, including token type, serial number, and PIN.

5. Click Save Changes. Done!

If you have any further questions, IT problems that need to be addressed, or compliance problems that need to be solved, please visit www.gkaccess.com or contact us at [e-mail] or [phone] to see how GateKeeper Enterprise can automate digital security for your end-users and admins.

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