How to set up your GateKeeper key fob using the single user software.

Setting up your GateKeeper Token.

The following guide provides a step-by-step walkthrough for setting up a new user for GateKeeper Proximity Retail Software. To pair a token with the Gatekeeper Client Retail application, please follow the steps below. For GateKeeper Enterprise users (Multi-User Mode with admin controls), please use the following link to create an enterprise account, and a GateKeeper rep will reach out. https://portal.gkchain.com/software/client

1. Insert the GateKeeper USB proximity Bluetooth sensors(s) in the front ports of the computer / in line of sight to your key (we recommend using USB extension cables and wire managers to position your sensors).

2. If you have a rechargeable token, please charge it using USB-C for 10 minutes. Or if you have a battery-powered token, please open the back cover and Insert a new CR2450 battery into the token with the ‘+’ side facing up. If you want to use your Android phone as your token, download the GateKeeper Trident app for free.

3. Place your token on the USB Bluetooth proximity sensor (receiver) and leave it there for registration.

4. Download and install the GateKeeper Client software v3.11.35 on your computer; click here for the MSI file. Or, Use the knowledge base article "Software for GateKeeper proximity login - Download." to choose the right software to download.

After installing the software, open the GateKeeper Client desktop application and go to the New User tab.

5. Click Scan Token. 

6. Confirm the serial number of the GateKeeper Proximity token you are registering.

Battery-Powered	Rechargeable

If you are using your phone as the token, the serial number will be in the Trident app on your phone.
To find the serial number, click the SERIAL NUMBER button in the app, and a pop-up window will appear displaying the serial number.

7. A pop-up will appear with the nearby tokens detected by the sensor. Locate your token's serial number and select it by clicking the icon.  If your token does not appear, click the  button as it may not have been picked up by the sensor yet.

8. The Token Address and Serial Number fields will auto-populate. Click Next to continue.

9. Select the Credential Type: DOMAIN or LOCAL.

If you are using the DOMAIN option: 

• Fill in all the information fields: Choose a Display Name, Windows Username, Domain Name, and Windows Password.

• If you do not know the username or domain of your computer, please follow the instructions on this link.

If you are using the LOCAL option:

• Fill in all fields except for the Domain/Computer Name (This field will be grayed out): Choose a Display Name, Windows Username, and Windows Password

• If you do not know the Windows Username of your computer, please follow the instructions on this link.

10. Click Next to continue.

11. Create your own PIN, or you can click  . Select an alpha-numeric PIN with 4-8 digit PIN. We recommend a minimum PIN of 6 digits.

Once you are satisfied with your token's PIN, click Next. Remember, the PIN is associated with the token - just like a PIN for a debit card. (If you want to make any changes, you can return to the previous steps.)

12. Once all the information is filled, click  to finish the registration process.

 

13. A notification will pop up stating, "The user was successfully registered." The Connect User pop-up window will appear. Type in your PIN, click the button, and you can use GateKeeper Proximity for faster unlocking and secure locking!

How to adjust your unlock and lock range with the single-user software

Other helpful links for IT admins setting up GateKeeper Enterprise for their organization:

Admin FAQs - GateKeeper Enterprise

GateKeeper Enterprise Training for Admins

For any additional questions or concerns regarding proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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