How to add token through the GateKeeper Client application (v3.11.35)

Adding a token through the GateKeeper Client application (v3.11.35):

1. You must be logged in with your GateKeeper. If you are currently not connected to the computer with your existing GateKeeper token, open the GateKeeper application, then click the Connect Token button on the Dashboard, and type in your PIN.

2. Once connected, click the Tokens tab.

3. This page displays all GateKeeper tokens currently associated with your user profile. Click the button in the lower right corner to add a new token.

*[Important] For GateKeeper Enterprise users, your computer must be connected to the GateKeeper Hub server, and your Hub administrator must allow the GateKeeper Client application to add new tokens for the computers in your group to enable this button.

4. Once the application starts scanning for nearby tokens, place your new token (or phone with Trident app) as close as possible to the GateKeeper Bluetooth proximity USB proximity sensor (receiver). 

5. After the token has been found, click on its icon under the Select column.

*[Important] For GateKeeper Enterprise users, if the check mark is grayed out and cannot be clicked, that means the token is already registered to another user on your GateKeeper enterprise network.

6. Create a unique PIN for your new token and then click Save.

Once the token is successfully added, the token will appear on the list of tokens under your user profile.

You can connect the new token to the computer by clicking Connect Token on the dashboard and typing in the new token's PIN.

If you are an individual GateKeeper user for home or sole proprietor use, please make sure you have at least two tokens (whether 2 Halberds or 1 Halberd and your phone). This is because if you lose your only GateKeeper, you cannot access your password. Your extra token is your extra key - backup. BACKUP. BACKUP. BACKUP. When you buy or rent a car, it always comes with two keys. Same for homes. 

For any additional questions or concerns regarding tokenized authentication, proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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