GateKeeper Hub On-Premise Setup for Admins
The GateKeeper Enterprise on-premise software requires downloading and installing both the GateKeeper Hub (on-premise version) and GateKeeper Client application (on each computer). To set up the GateKeeper Enterprise solution, please follow the steps below. Each step includes the corresponding knowledge base article with detailed instructions.
Other helpful links for admins:
*Purchased GateKeeper Enterprise subscription license is required. If you have not already done so, please create a GateKeeper Customer Portal account and purchase a subscription license for the number of users that require a token.
GateKeeper Hub on-premise requirements:
Operating System requirements:
|OS:||Windows 10 or Windows Server 2012 and up|
|Free disk space:||4GB minimum (not including database)|
|CPU:||2.5GHz minimum (multi-core CPU is recommended if there are more than 100 GateKeeper-enabled computers)|
|RAM:||8GB minimum (16GB RAM is recommended if there are more than 100 GateKeeper-enabled computers)|
|Internet access:||The Hub application will require Internet access to download pre-requisite software, as well as license verification|
- SQL Express or SQL 2012 and up (10 GB is enough for fewer than 50 users)
GateKeeper Client requirements:
Operating System requirements:
- Windows 7, Windows 8, and Windows 10
- Windows Embedded 7 and 10
- macOS 10.13 (High Sierra) and 10.14 (Mojave)
Installing the GateKeeper Hub for Enterprise
The GateKeeper Hub is your personal command center that allows you, as a GateKeeper administrator, to implement policies on the GateKeeper network. Once installed, the GateKeeper Hub can be accessed from any computer on your network. It only needs to be installed on one computer.
Users who will be logging in and out of their computers using GateKeeper should only install the GateKeeper Client application on their computers.
The GateKeeper Hub server application should be hosted on server on the network where only authorized administrators have access. The Hub can be installed on a Windows Server (2012+) which can be a physical or virtual computer. It can also be installed on the domain controller, though that is not necessary.
If a Windows Server is not available, the GateKeeper Hub can also be installed on a 64-bit Windows 10 computer that every other computer on the network has access to. The Hub is installed as a web server on the computer and is accessible through a web browser from other computers on the network.
- Install GateKeeper Hub on your server
Download the GateKeeper Hub from your customer portal account. Choose either the Web-Installer or Offline-Installer.
The Offline-Installer includes all the GateKeeper Hub software, all pre-requisite software, and the Microsoft SQL Express 2012 server in one installer. The Web-Installer will download any requisite software in addition to the core GateKeeper Hub from the internet as required.
- Creating the GateKeeper Database in SQL
The first task is to connect the GateKeeper Hub server application to an SQL Server to create and manage a database to be used by the Hub. After creating the GateKeeper database on the SQL server, if you don't want to enable the advanced features, you can skip to Step 9.
- (Optional Step) Enable Active Directory Access
GateKeeper Hub can manage your Active Directory users. You can change Active Directory passwords, deactivate accounts, and more directly from the GateKeeper Hub web interface. In order to do this, the Hub requires WRITE ACCESS to Active Directory.
- (Optional Step) Enable Windows Management Services
GateKeeper Hub provides admins access to many properties of all GateKeeper-enabled computers on your network including CPU usage, memory, disk space, network adapters, processes, services, and others. In order to access these properties, the Hub server needs to install and run the GateKeeperHub.WindowsManagement service.
- (Optional Step) Enable Broadcast GateKeeper Hub Server Address
The GateKeeper Hub Broadcaster service broadcasts the IP address and port number of the Hub website using UDP transport on the local network. This allows the GateKeeper Client applications on the computers in the network to automatically detect the Hub and connect to it in order to sync information.
- (Optional Step) Configure SysLog Server Connections
Logs from the GateKeeper Client applications sent to the Hub are uploaded to your Syslog server. Add the address and port number of the Syslog server to the Hub application (in the Settings tab) to enable this feature.
- (Optional Step) Enable IP Restrictions
The GateKeeper Hub website is accessible from all computers on the local network. If the local network is set up using non-traditional network addresses and subnet configurations, you can restrict access to the Hub from specific IP addresses if you so desire.
- (Optional Step) Enabling Offsite Access to GateKeeper Hub for admins
The GateKeeper Hub website is accessible only on the local network. However, it is possible to set up off-network access to the GateKeeper Hub website using a tunneling service managed through the GateKeeper Hub Manager. If you want the GateKeeper Hub website accessible over the Internet, you can set up a unique URL for the Hub and set up the tunneling service using this setting on the manager. Offsite access requires a separate license. Please contact your representative or the GK team at email@example.com for pricing and access.
- Upload the GateKeeper license file after purchase
Now that you have installed the software, you need to launch the GateKeeper Hub website to upload a valid license. Open Google Chrome web browser (which is our recommended browser) and on the address bar and type “https://<IP Address of the GateKeeper Server>:<Port Number>”. The default Port Number is 3015.
Download your purchased license file from your GateKeeper customer portal.
- Create a GateKeeper Hub Administrator account
When the dashboard loads for the first time, click Start to begin the registration process. In Step 1, enter first name, last name, email, phone number, then click Next. This user is automatically the default GateKeeper administrator.
- Add a GateKeeper user and token from the Hub
You have now completed the GateKeeper Hub setup. Next, either use the link above to register users or continue reading to install the GateKeeper Enterprise Client application on computers.
You can access your GateKeeper Hub website from any computer on the network using the IP Address and Port Number. “https://<IP Address of the GateKeeper Server>:<Port Number>”
Going forward, if you need to add more users to your purchased GateKeeper subscription license, log in to your customer portal, go to Licenses, then click Add Users next to that License. Click here for how to add users to subscription license:
Installing the GateKeeper Client for Enterprise
The GateKeeper Client application works alongside the GateKeeper Hub server application for enterprise users to synchronize all user data across the computers on the GateKeeper-enabled computers on your network. The GateKeeper Client software should be installed on every computer you wish to use GateKeeper on.
- Downloading the GateKeeper Enterprise Client App
Download the GateKeeper Enterprise Client app from the customer portal or within the GateKeeper Hub by clicking the Download tab.
- There are 4 methods for deploying the Enterprise Client app. Options 1 and 2 are meant for deploying the Client app on one computer at a time. Options 3 and 4 are for deploying the client app on multiple computers at once (best for deployment).
The GateKeeper Hub will need to know the server's address and port number. After installing the software, log into the GateKeeper Hub and confirm the computer appears on the Computers tab.
- Setting up the USB proximity sensors
Now that the GateKeeper Client is installed and connected to the Hub, use the link above for step by step instructions on setting up the USB proximity sensors for best performance.
For any additional questions or concerns regarding proximity login, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email firstname.lastname@example.org.
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