How to change subscription plans.

Upgrade GateKeeper Enterprise Subscription Tier.

          

To change your GateKeeper Enterprise license tier or change your plan's billing cycle (monthly or annual), follow the directions below.

Important: You can only upgrade your tier, you cannot downgrade an existing license to a lower tier.

1. Sign in to your GateKeeper customer portal account.

2. Click Licenses.

3. Find your license and click Add Users on the right.

4. Click the drop-down for the Plan field and select your new plan. 

5. Make sure your billing information is correct and click Next: Review & Order.

6. Click Submit Order, then confirm by clicking Subscribe. Done!

For any additional questions or concerns regarding proximity authentication, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

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