Where is the serial number located?

The serial number for the GateKeeper Halberd key fob is located on the inside of the battery cover.

If you are using your Android phone as your GateKeeper token, please open the GateKeeper Trident application on your phone. Click the SERIAL NUMBER button in the app, and a pop-up window will appear displaying the serial number.

Admins can also look up token serial numbers by user from the GateKeeper Hub admin console:

1. Open Google Chrome / Mozilla Firefox web browser.

2. Log in to the GateKeeper Hub and navigate to the Users page.

3. Click on the search bar in the upper-right corner.

4. Type in the token's serial number and press Enter to look up who the token is assigned to.

If you have any further questions, IT problems that need to be addressed, or compliance problems that need to be solved, please visit www.gkaccess.com or contact us at [e-mail] or [phone] to see how GateKeeper Enterprise can automate digital security for your end-users and admins.

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