How to delete a GateKeeper user profile.

The instructions below provide step-by-step directions for deleting a GateKeeper user. After deleting the user, all credentials and tokens previously saved are deleted and can't be recovered. Please have the user export their passwords before deleting the account. How to export passwords.

How to delete a GateKeeper user through the GateKeeper Hub

1. Open Google Chrome/ Mozilla Firefox web browser.

2. Log in to GateKeeper Hub and navigate to the Users tab, click GateKeeper Users.

3. In the upper-right corner of the page, type the user's name in the search bar.

4. Either check the box next to the user's name or click the Delete button.

5. Confirm the account should be deleted by clicking the Yes, Delete button. Done!

For any additional questions or concerns regarding locking, logging off, proximity settings, computer locking, credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email [e-mail].

 

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