How to disable the button lock method.
The following guide walks through disabling the Button Lock Method through the GateKeeper Hub. Requires admin permissions.
1. Navigate to your GateKeeper Hub URL.
2. Click "Groups & Settings"
3. Click "Manage Settings."
4. Click "Update Settings."
5. Expand the dropdown menu for Press Button or Tap to Lock.
6. Click "Disable"
7. Click "Save Changes." Done!
For any additional questions or concerns regarding proximity settings, computer locking, or credential management, or compliance, please contact GateKeeper Enterprise support using the Support Ticket form on https://gkaccess.com/support/ or email support@gkaccess.com.
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